Terms of Use

1. About these terms

CleanReps is made by BENDABI, a sole proprietorship registered with the Dutch Chamber of Commerce (KvK 70431248), based in the Netherlands (“we”, “us”). By creating an account or using CleanReps, you agree to these terms and to our Privacy Policy, which explains how we handle your data.

If you live in the EU, nothing in these terms takes away the rights you have under the consumer law of your country.

2. Your account

• You must be at least 16 years old to use CleanReps.
• You can sign up with Sign in with Apple, Google, or an email address and password. Give correct details and keep your login safe; you're responsible for what happens under your account.
• One account per person. Don't share your account or use someone else's.
• You can delete your account at any time in the app under Profile → Delete Account.

3. CleanReps Pro and payments

Some features are free. Others need a CleanReps Pro subscription. The current plans and prices are shown in the app before you buy.

• Apple handles all payments. Subscriptions are bought through your Apple ID and are governed by Apple's Media Services Terms. We never see your payment details.
• Automatic renewal. A subscription renews automatically at the end of each period unless you cancel at least 24 hours before it ends. You can cancel at any time in Settings → your name → Subscriptions. After cancelling, Pro stays active until the end of the period you paid for.
• Free trial. If a plan includes a free trial, you're charged when the trial ends unless you cancel before then. A free trial is available once per Apple ID.
• Refunds are handled by Apple, not by us. You can request one at reportaproblem.apple.com.
• Deleting your account doesn't cancel your subscription. Cancel it in your Apple settings as well.
• Coach-linked clients. A client who joins a coach through an invite can view what their coach shares without a subscription of their own.

4. Health and safety

CleanReps is a training log and planning tool. It is not a medical device and does not give medical advice.

• Plans, targets, suggestions and estimates in the app are general information. They are not tailored medical, nutritional or physiotherapy advice.
• Check with a doctor before starting a new training programme, especially if you have an injury, a health condition or are pregnant.
• Train within your limits, use proper technique and equipment, and stop if something hurts. You are responsible for how you train.

5. Coach Mode

• Coach Mode is a tool for coaches. Any agreement about training, prices or payments is between the coach and their client. We are not part of it and we don't process those payments.
• A coach who adds a client's details must have that client's permission, and is responsible for the client records they keep (see section 6 of the Privacy Policy).
• Coaches are responsible for the training advice they give their clients.
• A client can stop sharing with a coach at any time under Profile → My Coach.

6. Your content and conduct

Your content stays yours. Your workouts, notes, messages, templates and other content belong to you. You give us permission to store, process and show that content only as needed to run CleanReps for you, for example to sync it or to show it to a coach you chose to share with.

Rules for messages, templates and anything else you share. Don't post or send content that:

• is abusive, harassing, threatening, hateful or discriminatory;
• is sexually explicit, violent or otherwise objectionable;
• is illegal, infringes someone else's rights, or contains someone's personal data without permission;
• is spam, a scam or advertising.

Also don't misuse the app: no hacking, scraping, reverse engineering, overloading our servers, or trying to get around the subscription.

You can report a message or template, and block a user, from inside the app. We review reports and act on objectionable content, which can mean removing it and suspending or closing the account responsible.

7. The app and our rights

• We give you a personal, non-transferable licence to use CleanReps on Apple devices you own or control, for your own use, under these terms and Apple's Usage Rules.
• The app, its design, name, logo and content made by us belong to BENDABI. Don't copy, sell or redistribute them.
• We keep improving CleanReps, so features can change, be added or be removed. If we remove a paid feature you rely on in a significant way, we'll tell you in advance.
• We work hard to keep the app available and your data safe and synced, but we can't promise it will always be available or free of errors. Keep your own copy of anything important; you can export your workout data under Profile → Export Data.

8. Liability

As far as the law allows, we are not liable for indirect or consequential loss, such as lost data, lost income or injury caused by how you train. If we are liable, our total liability is limited to the amount you paid for CleanReps Pro in the 12 months before the event.

These limits don't apply to damage caused by our intent or gross negligence, or where the law doesn't allow liability to be limited. They also don't affect your mandatory rights as a consumer.

9. Ending your use

You can stop using CleanReps and delete your account whenever you want.

We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires us to. Where we reasonably can, we'll tell you why first and give you a chance to respond.

10. Apple App Store terms

Because CleanReps is distributed through the Apple App Store, the following also applies:

• These terms are between you and BENDABI, not Apple. BENDABI, not Apple, is responsible for CleanReps and its content.
• Apple has no obligation to provide maintenance or support for CleanReps.
• If CleanReps fails to meet a warranty that applies to it, you may notify Apple, and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for CleanReps.
• BENDABI, not Apple, is responsible for handling any claims about CleanReps, including product liability claims, claims that it fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If anyone claims that CleanReps infringes their intellectual property rights, BENDABI, not Apple, is responsible for investigating and handling that claim.
• You confirm that you are not located in a country subject to a US government embargo, and are not on any US government list of prohibited or restricted parties.
• When using CleanReps you must also follow the terms of any third-party service you use with it.
• Apple and its subsidiaries are third-party beneficiaries of these terms, and Apple may enforce them against you.

11. Changes, law and contact

Changes. We may update these terms. We'll change the date at the top, and if a change is significant we'll tell you in the app before it takes effect. If you don't agree with the new terms, you can stop using CleanReps and delete your account.

Law. Dutch law applies to these terms. Disputes go to the competent court in the Netherlands, unless the consumer law of your country gives you the right to go to a court where you live.

Contact. BENDABI, the Netherlands. Email: support@getcleanreps.com. Questions, complaints and claims about CleanReps can be sent there.